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Want to return your GOPOWERBIKE electric bike or accessory?

Let us know what is wrong with your order and one of our specialists will contact you. We will do our best to help solve and problems you may be experiencing. if you are still not Happy we got you. 

Please contact us at


  • GOPOWERBIKE give you 30 days from the time you received the Bike.
  • Would be great if you can put it back in its original box.
  • Accessory/replacement part orders: Able to return up to 30 days after purchase

Before a return is sent, the customer should contact GoPowerbike at so we can be aware of what will show up in front of our door.

(If possible, provide tracking number for any returned items being shipped back to us in the email.) 

Please address your return to:



109 Roosevelt Ave

Belleville, NJ 07109