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The owners manual should be included in your box of the product purchased.

• Cleaning Your Bike: The bike should only be cleaned with a moist rag and non-corrosive cleaners. If pressure washers are used to clean the bike, then the warranty is voided!!
  
• Annual Maintenance :Your bike should be given a full tune-up by a bicycle mechanic on a yearly basis.
  
• Brake pad Maintenance: Electric bikes run at higher speeds, for this reason the brake pads normally wear down faster than a traditional non-powered bike. It is suggested that users must check brake pads regularly and replace whenever worn.
  
• Drive Train Maintenance:  A drive-train consists of the bikes pedals, cranks, chain-wheel, chain, cogs or cassettes, and the derailleur. Your electric bike must be maintained. The drive-train needs to be kept lubed and clean in order to prevent rust and wear.
  
• Cleaning the Chain on Your Bike: Use an old toothbrush with warm water to clean out all the links of the bike chain. After they are clean and dry (suggested using a cloth), use bicycle lubricant to lube up the clean links. Make sure to only use lube specific for bikes. Wipe off any excess lube with a towel or rag. If there is too much lube, the lube will attract dirt and clog up the chain. 
  

It's best to avoid riding your GOPOWERBIKE in dangerous weather conditions. Dangerous/treacherous weather conditions include: rainy, snowy, wet, or icy weather. In addition, we advise that one doesn't ride their bike when conditions affect the visibility of the cyclist or traction of the bike.

Our  bikes are shipped via Fedex. After you place your order, it typically takes about 1-2 business days for your order to leave our warehouse. Once your order leaves the warehouse you should receive the bike within 7 days.  An automated email confirmation will be sent to you  that includes your Fedex tracking info when your order leaves our warehouse.

Please see map below for estimated shipping days

Note: Discounted merchandise/Canadian orders may take an additional 48 hours to process.