Cleaning Your Bike: The bike should only be cleaned
with a moist rag and non-corrosive cleaners. If pressure washers are used to clean the bike, then the warranty is voided!!
Annual Maintenance :Your bike should be given
a full tune-up by a bicycle mechanic on a yearly basis.
Brake pad Maintenance: Electric bikes run at higher
speeds, for this reason the brake pads normally wear down faster than a
traditional non-powered bike. It is suggested that users must check brake pads
regularly and replace whenever worn.
Drive Train Maintenance: A drive-train consists of the bikes pedals, cranks,
chain-wheel, chain, cogs or cassettes, and the derailleur. Your electric bike must
be maintained. The drive-train needs to be kept lubed and clean in order to prevent
rust and wear.
Cleaning the Chain on Your Bike: Use an old
toothbrush with warm water to clean out all the links of the bike chain. After
they are clean and dry (suggested using a cloth), use bicycle lubricant to lube
up the clean links. Make sure to only use lube specific for bikes. Wipe off any
excess lube with a towel or rag. If there is too much lube, the lube will
attract dirt and clog up the chain.
The first couple of rides on your beautiful new GOPOWERBIKE,
you may hear noise from the brakes pads. This is normal. If the wheel by your
brake pads spins too freely, then we advise that you ride your bike for 30-50
miles. This allows time for the brake pads and rotors in your new bike to
literally break in.
If you feel that your breaks need adjusting, follow these
steps:
The brake pads can be too tight; this can be fixed by turning
the knob on the brake lever by the handlebars. The brake on your left is your
front brakes, and the brake on your right handlebar is your rear brake.
Do your breaks feel too tight?
If they do,
turn the silver knob clockwise (clockwise is to the right) and now try to see
how the braking of the bike wheel feels. Turning the silver knob clockwise will
loosen the brakes, as where turning the silver knob counter-clockwise will
tighten the brakes.
If the
knob is as tight as you can make it and the brakes are still rubbing and making
squeaky noises, then try to adjust the pad inside the brakes. You can find the
inside pad of the brakes by looking inside of the brake caliper (the disc looks
that is about the size of a quarter). Use an Allen/hex key (5mm size) to adjust
the disc.
To turn on the headlight of your GOPOWERBIKE, make sure that
the LCD Display and the battery are both turned on.
As soon as both the LCD Display and Battery are on, hold
down the UP arrow button for a few seconds. Now your GOPOWERBIKE headlight
should be on. Enjoy your ride.
(Please note that turning the headlights on is the same
process for all GOPOWERBIKE models that have headlights included)
It's best to avoid riding your GOPOWERBIKE in dangerous weather conditions. Dangerous/treacherous weather conditions include: rainy, snowy, wet, or icy weather. In addition, we advise that one doesn't ride their bike when conditions affect the visibility of the cyclist or traction of the bike.
-Soap (any soap that is mild, hand soap works best)
1.Lean
your bike on its kickstand
2.Put
water, we recommend room temperature into a bucket
3.Mix
soap into your bucket of water
4.Dip rag
into bucket of water, try not to get too much of your rag wet
5.Gently
wipe down the framer of your bike. (Try to avoid using too much water in the
locations a) by the battery b) by any electrical wires on the bike and c) the
gears and throttles of the handlebars
6.Once
all areas are cleaned with wet rag, use the dry rag to wipe down and dry your
GOPOWERBIKE
Our bikes are shipped via Fedex. After you place your order, it typically takes about 1-2 business days for your order to leave our warehouse. Once your order leaves the warehouse you should receive the bike within 7 days. An automated email confirmation will be sent to you that includes your Fedex tracking info when your order leaves our warehouse.
Please see map below for estimated shipping days
Note: Discounted merchandise/Canadian orders may take an additional 48 hours to process.
Since its founding, GOPOWERBIKE has developed and
manufactured bikes and electric bikes for a wide network of distribution channels. It applies only
the highest social and technical standards to each bike that it produces.
With the support of its partners, whose unparalleled
knowledge of innovation and quality helps uphold its aesthetic, the founders traveled all over the world to create and develop new innovative
ideas and concepts.
Central to its corporate philosophy is a commitment to
maintaining and continuously improving strict quality standards, while offering
functional products combined with excellent quality at an affordable price. GOPOWERBIKE manufactures
high quality bikes, electric bikes, and accessories at affordable prices for everyone.
Each product manufactured and by GOPOWERBIKEs' has been in conformity with all applicable contractual commitments and all express and implied warranties, and GOPOWERBIKE has no liability (and to the knowledge of GOPOWERBIKE there is no basis for any present or future action, suit, proceeding, hearing, investigation, charge, complaint, claim or demand against it giving rise to any such liability) for replacement or repair thereof or other damages in connection therewith. No product manufactured, sold or delivered by GOPOWERBIKE is subject to any guaranty, warranty or other indemnity beyond GOPOWERBIKE's applicable standard terms and conditions of sale, copies of which have been delivered to Buyer.
Warranty Excludes: what is considered wear and tear, acts of god, accidental, misuse, neglect, abuse, modification, improper assembly, or improper maintenance.
For a warranty claim to be valid, any claim must be made through GOPOWERBIKE. Proof of purchase must be provided from an authorized GOPOWERBIKE retailer or GOPOWERBIKE.com. Warranty claims must be made within 1 year of purchase and has to have a valid proof of purchase.
We are proud to announce the opening of our electric bike
company, GOPOWERBIKE. GOPOWERBIKE develops and manufactures bikes to satisfy the everyday consumer needs. It applies only the highest technical
standards to each bike that it produces. The founders had a
vision for GOPOWERBIKE and are ecstatic for their dream to come true. Launched
in 2015, GOPOWERBIKE has had and been a strong presence in the electric bicycle
community.
GOPOWERBIKE manufactures high quality bikes, electric bikes, and
accessories at an affordable price.
Want to return your GOPOWERBIKE electric bike or accessory?
Let us know what is wrong with your order and one of our specialist will contact you. We will do our best to help solve and problems you may be experiencing.
Please contact us at help@gopowerbike.com
GOPOWERBIKE may charge up to 25% in restocking and shipping fees for returned items
Box must be sealed and unopened
Original shipping charges are non-refundable
Accessory/replacement part orders: Able to return up to 28 days after purchase
Before a return is sent, the customer should contact GoPowerbike at help@gopowerbike.com.
(If possible, provide tracking number for any returned items being shipped back to us.)
You are responsible for your own actions while using an electric bike. GOPower Bikes is not responsible/nor liable for any accidents or injuries (whether caused by you or others) that may occur during your use. We recommend contacting your insurance provider to determine if your current insurance policy would cover you in the event of an accident.
We reserve the right to refuse service, terminate accounts, or cancel orders in our sole discretion.
To turn on the headlight of your GOPOWERBIKE, make sure that
the LCD Display and the battery are both turned on.
