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Here when you need us!
We’re here to help!
If you ever need support we got you covered. Everything from detailed user manuals to assembly videos for our range of electric bikes. We are here if you need us with a library of helpful recources for anything you might need.
For detailed help you can always reach us via email at help@gopowerbike.com
or phone directly at +1 917-900-1110.


It gets even better with local help.
For those who want a hands on support we have partnered with VeloFix.
Velofix is a professionally trained and certified mechanic service organization that provides onsite bike building services for every type of Electric Bike. Whether you need your new GoCity, GoExpress, GoSpeed, GoCruise Or GoCargo professionally built Velofix has you covered.
Those that live within a Velofix service area (check your zip code below) can contact Velofix by clicking here after your bike has arrived. Velofix will come to your Home or office and build your bike.
